How to recover your email password. How to recover deleted mail ru Mail. Recovery after deletion

Many users often face the problem of losing credentials such as login and password. Email Yandex. You can restore them in several ways that the service provided: through a mobile phone, additional mail, technical support.

Ways to recover Yandex mail

Quickly restoring access to mail is done using the mail.yandex.ru service.

Step-by-step instructions on how to recover your Yandex password:

1. Go to the electronic service or use any application that allows access to mail.
2. In the line below the password entry field, there is a slightly visible link that prompts you to “remember” it: click on it.
3. A new page will open where the user needs to enter his email address or login.
4. Below is a field for entering a captcha (short alphabetic or numeric code) from the image next to it. Enter the code, click "Next".

Afterwards, the system will redirect to the service, where the user is offered different options for solving the problem. You can restore access to mail in the following ways:

• by phone number (which is linked to the account);
• through a secret question;
• via another email.

By phone number

When registering, Yandex offers to link to a mobile phone. You should not refuse this service, as it significantly increases the security of correspondence, while making it easy to recover your email by phone number if you lose your password:

1. After opening the access recovery window, select the “Phone” icon.
2. In the next window, enter the mobile number attached to this account, click on the “Get code” button.
3. An SMS message with a one-time confirmation code will be sent to your phone; enter it in a special field.
4. After this, a window will appear on the screen where you can set New Password to the post office.

Via security question

Another way to recover your mail is to use the answer to the security question, which was also specified at the time of registration:

1. In the Yandex service, select the “answer security question” access recovery method.
2. Enter the answer in the field, often this is “mother’s maiden name” or “pet name”, click the “Next” button.

If the user has not forgotten the answer to the secret question, then this item will help activate the procedure for changing the password. If this information is lost or the answer is incorrect, an error message will appear. Follow the link provided and fill out the form to contact support.

Via another email

You can restore Yandex mail through an additional email box if it was previously linked to your account:

1. In the recovery window, open the additional mail tab.
2. Enter the email address to which the password recovery code will be sent.
3. Repeat the same steps as in the case of restoring access via phone.

How to restore a mailbox through technical support

If none of the above methods helped restore access to your mailbox, you should contact technical support operators for help. This method unlocks access only if the data is completely verified. Steps to recover your password through technical support:

1. On the Yandex website, find the “Feedback” button (it is located at the bottom of the screen).
2. After this, follow the instructions of the operator who will supervise the procedure.
3. To resume access, you will need to provide scans of documents and questionnaire data that were specified during registration.

What to do if you forgot your login

Restoring these credentials will be somewhat more difficult. You can often restore your login when communicating with friends, through dialogues in different in social networks. If you couldn’t find your lost login this way, you can’t do without a request to the Yandex support service. Operators may require the following data:

• Yandex wallet number;
• counter number, if you have your own website with the Yandex.Metrica service;
• number of the advertising company in case of website promotion in Yandex.Direct.

Recovering deleted mail on Yandex

There are often situations when you need to restore a long-unused or accidentally destroyed email account (sometimes mail is blocked by moderators for sending spam). Options for recovering deleted mail.

Today, in the age of development of information technology, a person cannot do without a computer or the Internet. We read the news, search for information, work, study, relax and, of course, communicate with each other in various instant messaging systems and social networks. But, without a doubt, the leader among all means of Internet communication is email. But where does it come from? Oddly enough, the first letters were very primitive, and then people were not faced with the question of how to recover the password in Mail, which often worries modern Russian users. After all, then there was not such a strict need for protection as there is now. Today, times have changed, and forgotten registration data creates a lot of inconvenience and problems. But first things first.

How did email come about?

It's hard to imagine, but the first email was written and sent at the end of November 1961. From the point of view of the historical process, this is not so much, but from the human point of view - a whole life! The sender of this significant message was an American programmer whose name was Ray Tomlinson. He sent an email to his colleagues. This event became the starting point for the beginning of a new era, where people could communicate not only by telephone or paper letters, but also through the use of computers (electronic computers) to send messages to each other.

Challenges when using modern email

Today, everyone can choose the most convenient mail system for work. However, despite all the advantages, working with any of them can be accompanied by problems. Imagine a situation when you are waiting for an important letter, enter the website of the mail system, enter your login and realize that you have forgotten your password! Or enter the password in full confidence that it is correct, but the system does not share your opinion on this matter. What to do in this case? Today we will learn how to recover a password in Mail.ru, the most popular mail system in Russia, and also consider the registration process, if the situation is completely hopeless and password recovery using the methods that will be discussed below is impossible.

Answer your security question and change your password!

One of the most simple ways in order to remember forgotten password, is to restore it by answering a special secret question, which is written when registering a mailbox. If you entered similar data and remember your email address, then this method will definitely suit you! After this, you will have one more answer to the question of how to recover your password in Mail. To do this, you just need to click on the link with the question “Forgot your password?” under the login form Mailbox. After this, enter the address to which you want to restore access, proceed further, answer the secret question correctly and enter the captcha, which will confirm that you are a real person and not a robot. It should be noted that the captcha in Mail.ru is case sensitive, that is, you need to carefully look at the proposed combination Latin letters and numbers, and if the picture shows a lowercase (small) letter, then you need to type exactly such a symbol on the keyboard. If you make even one mistake, you will have to type it again. After correctly answering the question and entering the captcha, a window will open in front of you with fields for entering a new password and confirming it. Entering it twice will give you access to your email storage.

Do you have a mobile phone? Then the mailbox is saved!

The following method is suitable for those who do not remember the answer to their secret question and want to know how to recover their Mail password using a phone number if a mailbox is associated with this number. To do this, click on the already familiar link “Forgot your password?” and select a recovery method by receiving an SMS message with a code by selecting an active phone number. The combination of numbers received in the SMS should be entered into the appropriate column, after which you will be asked to enter a new password for mail. Thus, in your piggy bank there is another way to recover your password in Mail, which will only require that you have mobile phone, the number of which is specified in the mailbox settings.

The third recovery method, if the first two did not help

What should I do if the two methods described above did not help solve the password recovery problem? You don’t remember the answer to your security question or your phone number, or you didn’t enter this information when registering. This method will help those who want to know how to recover a password in Mail if the phone number has changed or it has never been linked to an email. To use it, you need to have an additional email address, which is specified in the settings. If it is registered, you should follow the link that asks the already familiar question “Forgot your password?”, select the desired e-mail address and click the “Recover” button. After that, go to the specified mailbox where the letter should arrive (if you don’t see it in the “Inbox” folder, check the “Spam” folder). The email will contain a link that will take you to a page where you will be asked to come up with a new password for your email. Now you know how to recover your Mail password in another way.

Last resort - registering a new mailbox

If all the described methods did not help, but no important information is stored in the mail and it does not appear so widely in your contact information, you can get out of the situation by creating a new email. To do this, select the “Registration in mail” item located at the bottom of the login form, fill out the fields in the form, indicating, if possible, your real first and last name, date of birth, gender, city of residence (optional), mailbox address, password with confirmation and active number cell phone. As you can see, having this data is not superfluous in the event of loss of control over the box. If the desired email name is already taken, the system will automatically generate and offer a list of email addresses that are available and similar to the one entered by the user. You can choose a new name from this list.

What to do if you don't remember your email?

And although our article is devoted to ways to recover your password, trouble can also happen when you don’t remember the name under which you registered the mailbox, and you’re wondering where and how to find the email address you want to access. In this case, you will have to contact those with whom you communicated through this mail, and the people who received letters from you from it. It should be remembered that technical support will not be able to provide information about the name of the mailbox, so if you were unable to find out your address from your correspondents, you will have to go through the registration procedure described above.

How to avoid recovering your address and password?

Above it was described in detail how to recover a password in Mail.ru in three different ways: via security question, mobile phone number and additional email address. You can also register a new mailbox in the system, but it is still recommended to avoid such situations. To do this, you should regularly check your computer for viruses, since many of them steal the user’s personal data, and the email password may be the smallest loss of all. To be on the safe side, provide all possible information that will help restore it. As has been proven previously, such measures will help you save important data, avoid problems at work and not lose contact with the people you are interested in.

How to recover your email using a phone number or using other means if the password to your mailbox is irretrievably lost, misplaced, or forgotten?

When the password you enter is not suitable, you can log into your mailbox using the service to recover it. But, before taking more complex steps, make sure that you enter your username and password correctly. Check what's in the address:

• no mistakes were made in the username (maybe you simply missed and entered a nearby symbol, missed a letter or rearranged letters, entered a hyphen instead of an underscore, etc.);
• the correct domain name is selected;
• Caps Lock mode is turned off (or vice versa, turned on when needed);
• the correct keyboard layout is selected (English or Russian);

If after several attempts you are still unable to log in, proceed to recover your password.

The first fairly simple way is to restore your email address by phone number. To use it, the phone number specified when registering your mailbox must be available to you.

When you select this option, the service will ask you to indicate in a small field two hidden digits of the phone number to which the password recovery code will be sent; and enter the captcha (code from the picture). Fill in the required information and click the “Receive code via SMS” button. A message with a code will arrive instantly. Enter the resulting numbers in the field that opens. Ready. The system will prompt you to enter a new password and confirm it. Do this and log in to your mail.

When you log in to your email, the system will ask you to confirm the entered data to increase the security of your mailbox and recover your password. Check the information and confirm it. Problem solved. Your email has been accessed.

Recovering a password for a mailbox without a phone

If the phone number associated with your email is not available to you, you need to choose another method to recover your email password. It is possible to gain access to your mailbox through an additional email address entered during registration. On the page that opens, also enter the code from the image and click “Restore”.

From the mail.ru Mail project support service, a letter will be sent to the specified email address with a link containing instructions for recovering the password. The link is valid for a period of three days. Follow the link. Instructions will open in front of you - a page asking you to enter a new access code, as well as two fields: for entering a new password and repeating it. Enter, confirm, go. Use it.

If you were unable to recover your access code either through your phone or through an additional address, you need to fill out a support request form.

You need to fill out the form provided: enter the first and last name specified during registration; date of birth; password; select the period for using the mailbox from the drop-down list. You also need to provide an email address to contact you. Enter the code from the picture and send.

How to recover your email by phone number if you forgot your login and password

When you forget not only your password, but also your login, you won’t be able to immediately restore your mail by phone number.

The most radical option is to start a new one account on the mail server.

If you need to restore it because invaluable information remains in your mail: addresses, letters, files, or you provided this address as a contact address to a very important person for you, then we can advise you to take the following steps:

1. contact people on your contact list ( address book), with whom you corresponded. They may still have your messages or address;
2. look into your other mailboxes, for example, your work one. Perhaps something was sent from him to a forgotten e-mail;
3. look in settings personal account or profile of online stores, online banks, payment systems or social networks;
4. Search your browser's autosaved data.

After solving the login problem, it will be easier to recover your password if you don’t remember it. We have given several methods above.

Articles and Lifehacks

What should we do if we forgot the password to our email account? Our article will tell you how to recover your mail.ru password via phone. Let's start with the fact that we will definitely need access to the Internet.

Basic methods

On the Help.Mail.ru page we can find instructions for password recovery.

1. Click on the link “Forgot your password?” and enter our login, and also indicate the domain from the drop-down list.
2. The specific recovery method depends on what information we provided when registering the e-mail. For example, we can answer a security question.
3. If the answer is correct, we will be asked to enter a new password. If we don’t remember the answer, we should select the “I don’t remember the answer” option, and we will be offered an alternative method.
4. If we specified an additional email address when registering the main one, a link to reset your password can be sent to it. Enter your email and click the “Restore” button.
5. If we do not have access to an additional address, but there is a link to a mobile device, we can request a recovery code.
6. Choose phone number and click “Receive code via SMS”.
7. Enter the sent code in the appropriate box. After this, we will be able to create and enter a new password.
8. After recovery, we will also be asked to verify your personal data.

Let us add that you will need to confirm all data on the page without exception.

Other recovery methods

You can solve the problem that has arisen online by answering the security question, requesting an SMS code, or using the additional email address we specified when registering the main mailbox.

• There is another method that will help us restore access through mobile device. We can fill out an online support form right on the website.
• To do this, go to the following address: help.mail.ru/mail-support and select from the list the problem that we encountered.
• This method is relevant if we were also unable to recover the password using any of the above methods.
• A response from the support service should be received within three days.
• By following the link e.mail.ru/password/restore/, we can also directly request password recovery. We would like to add that new passwords can be issued only after reviewing these web forms.

is one of the most popular postal services in our country. This is partly facilitated by the fact that the project appeared a very long time ago, back at a time when access to the Internet was via a dial-up modem at best. Today, people continue to register mailboxes on this service, although the younger generation often prefers to use other sites, including Yandex.ru and Google.ru. However, this is not what our conversation will be about today.

Let's imagine that you have already created a mailbox for yourself (we will discuss how to do this in the near future) and unexpectedly you simply forgot your password. Well, who doesn’t it happen to? The question arises - is it possible to restore it and how to do it?

This can be done, and there are several recovery methods. They do not take up much of your time, but some of them you will not be able to use due to circumstances. We will tell you exactly which ones right now.

Password recovery methods

Go to the mail service website and click “Forgot your password?”.

Then enter your mailbox address.

After which you will be able to recover your password.

• You can indicate the cell phone number to which you linked your email during registration. The number format is: +79991234567. After pressing the “Enter” button, you need to wait for an SMS message in which you will receive a special code. This code must be inserted into the field that appears on the monitor screen. Only after this you will be prompted to change your password to a new one. Next time, write it down on a piece of paper so you don’t lose it.

• Enter the additional e-mail that you also provided during account creation. You must add it to the appropriate field, then go to the specified mailbox and wait until the message arrives. It may be delayed a little (5-10 minutes), but it will definitely come. The letter will contain an active link that you will need to click to go to change your password to a new one. However, this method immediately disappears if you did not enter an additional e-mail during registration.

• Answer the secret question. You must clearly remember the answer to it, and if it consists of one word and begins with a capital letter, then it must be indicated in this format.

• If your mailbox has the ability to forward all your mail to another address (this is necessary, for example, for several people to work with one mailbox at the same time), then you can specify it as a recovery one.

• Well, if the methods described above do not suit you, then there is only one option left - write to the support service. In principle, filling out your details should not be a problem for you, but the joint venture, as far as we know, can take up to several days to review each questionnaire, so you need to be patient. In addition, it is far from certain that your mail will be returned to you. Therefore, we strongly recommend that you fill out the form entirely.

Filling out a support form

Click "I don't remember the answer."

You will have to fill in the following fields:

• Surname

• Birthday

• Registration password

• Approximate mail registration date

• Answer to security question

• Your work mailbox where you can be contacted

After filling out the form, wait until you receive a response. There is no need to fill out the form again until you receive an answer; you won’t receive it ahead of time anyway! Please note that the information you provided is being verified and this may take some time.

For our part, we can wish you good luck and don’t forget your password in the future.