The iPhone could not be activated - a solution to the problem. How to bypass Activation Lock on iPhone iPhone 5s ios 11 not activating fix

Reading time: 12 minutes

Now I will analyze the reasons why it does not work (fails) to activate the iPhone and various errors appear during. Find your case in the text and read what to do in such a situation.

This article is for everyone iPhone models 11/Xs(r)/X/8/7/6 and Plus on iOS 13. Older versions may have different or missing menu items and hardware support mentioned in the article.

What is "iPhone Activation" and why is it needed

iPhone activation is the process of bringing the device into working condition, usually after purchase. This procedure is also carried out after an iOS update. During activation, the initial (or secondary - in the case of installation) new version system) to configure iPhone settings. In the same process, an appeal is made to the Apple servers that identify the device. To connect to the Internet, you need either a Wi-Fi connection or a 3G/4G connection.

Also during activation, Siri, geolocation, Touch ID (Face ID) and some other parameters are configured.

Ask your question to a specialist

Do not know how to solve a problem in the operation of your gadget and need expert advice?

In this article, we will look at why the message "iPhone is not activated. If the error persists, contact the operator ..." and what to do in this case.

What to do if you can't activate iPhone

To successfully activate your iPhone, first make sure the SIM card is working and that it is inside the device. Even if the Internet connection will use Wi-Fi, you need to be connected to mobile operator.

Also, it cannot be ruled out that iPhone activation is not performed due to malfunctions of Apple services. You can check that they are working normally on the page:

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Among the obvious ways to solve the problem, two are worth highlighting: rebooting and reconnecting to another WiFi networks.

"Locked" iPhone

If during activation, the iPhone displays a message about problems with the SIM (for example, “Invalid SIM”), then it is likely that you have a “locked” device. This means that the machine is designed to operate on the network of only one operator. Most often, this problem occurs when buying an iPhone in the United States.

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The most preferred solution to the problem is to contact the operator. You should explain the situation, pay money for the operation and wait a while. You can turn to the services of intermediaries who will take care of all the work. It is important not to work with those people who promise to restore cheaply and quickly iPhone work are scammers.

activation lock

Starting with iOS 7, Apple gadgets have the ability to remote control over your device, in particular locking in case of theft. The feature is called "Activation Lock". The essence of its work is to block all iPhone functions, access is returned only after data is entered account. Moreover, if you erase your smartphone and try to activate it, it will not work.

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Sometimes dishonest people sell locked iPhones and the unsuspecting layman is deceived. In this case, it is quite difficult to restore the device to working capacity, but still there is one option. You need to write to Apple and tell that you and thus cannot activate the device. As evidence, you will need a receipt for the purchase of this iPhone. As a rule, this procedure is complicated, and more importantly, not particularly legitimate, so it is best to contact specialists who can help you with this. But it is worth remembering that if the fraud turns out, then Apple has every right to block the smartphone again.

Activation failed

Activation failure is most common in iPhones purchased from Chinese marketplaces. The sellers claim that the smartphone is officially restored, although, in fact, it was far from professionals who were engaged in it, and the inside of the gadget consists of disgusting quality components. That is why there is a problem with activating the device.

Activation errors

Often, the activation problem is not limited to the scenarios described above. There are also code errors in iTunes that are harder to fix. Let's consider the main ones.

Error 50

This problem is most common in older devices. After updating, iTunes shows: "Error 50", which is why many users fall into a stupor. Indeed, the situation is not trivial, in connection with which there are different versions of the origin of this problem. Someone claims that this problem occurs due to a change in the Touch ID sensor, while others vote in favor of a modem breakdown.

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One way or another, with such an error code, it is clear that the breakdown is related to the hardware part of the iPhone. Therefore, you need to contact the service center.

Error 0xe8000015

This error is related to software changes in Apple software. Because of which, iPhones around the world may experience activation problems.

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• First of all, check the relevance of the version of iTunes, if necessary, download the latest one.
• Check the cable, it must be original. Try using a different lightning connector.
• Restart your computer.
• If you have a Windows PC, update the appropriate driver in Device Manager. It should be searched for by the name " Apple Mobile Device USB Driver.

If all else fails, then all that remains is to restore the iPhone, while all data will be erased from the device. To complete this operation, launch iTunes and connect your iPhone to your computer. After that, enter the smartphone into recovery mode (DFU-mode).

• For iPhone 6s and older: Hold down the Home and Power buttons.
• For iPhone 7/7 Plus: Hold Volume Down and Power Buttons
• For iPhone 8/8 Plus and X: press and release the volume up button first, then the volume down button. Then press and hold the Power key.

After that, iTunes will offer to restore the iPhone, we agree.

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Error 0xe8000013

Unfortunately, this problem has not yet been resolved. In fact, if you have an error with such a code, then your iPhone has turned into a “brick”. This is due to the previously mentioned sellers from China, who "restore" apple technology. Therefore, we highly recommend avoiding such stores, and if the problem still happened, then contact the service center, they may be able to fix your device.

On iOS 11 - a problem that many users of "apple" phones have recently encountered. It manifests itself in the inability to activate the iPhone after resetting content and settings or reinstalling iOS. When activating the phone via Wi-Fi, the user sees the message " . Your iPhone could not be activated because the activation server cannot be contacted". When you try to activate using iTunes on your computer, you get an error message with the number 0xE8000013 or 4016, or the message "The iPhone could not be activated because it could not get activation information from it."

Why does iPhone activation fail?

There are three main reasons why the iPhone does not activate and displays an activation failure message:

Issues on Apple Activation Servers

The most innocuous option, which may be due to the fact that at a particular point in time, the Apple activation server is indeed not available, as indicated in the error message. Check the status of Apple web services and if the iOS Device Activation service is not available, then the solution in this case may be to be patient and try to activate a little later.

iPhone hardware issues

Activation failed may be due to a hardware problem with the iPhone. So, for example, if the phone has problems detecting the SIM card ( constant search network, regardless of whether a SIM card is inserted or not), the iPhone will not be activated. The solution to the problem, if the phone does not activate, in such cases can be determined after diagnostics at the service center.

iOS 11 activation issue on refurbished phones

More often iPhone activation error happens to owners of refurbished phones. At the same time, we are not talking about officially restored iPhones, which are produced under the control of Apple, but about Chinese handicraft devices. As a rule, such phones inside resemble a "Frankenstein's monster", assembled from different parts. Very often, of the original components on such iPhones, only the processor board remains, and it may contain replaced components ... Why do such phones most often have a problem with a device activation error?

The problem is related to the fact that in iOS 11, Apple changed the rules of the device activation system. When activated, components are polled and compared technical information (UDID, Serial No, IMEI, MAC Address etc.) with numbers in official Apple databases. If for some reason (and for non-officially restored devices you can find a dozen reasons) the information does not match, the device will not be activated.

How to protect yourself from the appearance of a problem?

Can check serial number devices on the Apple website. If the verification says "This serial number matches the product that was replaced" or the verification shows information about another device that does not match yours in model, color, or memory capacity, your iPhone may be prone to an activation error. If you are the owner of a refurbished iPhone, it is strongly not recommended to erase the content of the device or restore software on it via iTunes.

Can a refurbished iPhone with an activation error be repaired?

There is a solution. It consists in working with a memory chip and making changes to its firmware. Such an operation can only be performed by the hands of an experienced craftsman in a service center with good specialized equipment. You can perform such repairs in our service center. Information on the cost and estimated time of execution of works is presented in the table below.

However, the solution is not universal and is not suitable for every case. Since for the most part owners of refurbished iPhones face this problem, it is possible to determine exactly whether we can help you only after inspection and diagnostics at a service center. We will be waiting for you to visit and will be happy to help in solving problems with your iPhone!

Activating an iPhone is a simple process and made intuitive by Apple developers, however, problems can arise here as well. One of the most common errors is associated with the message “Your iPhone could not be activated because the activation server is temporarily unavailable” - we will tell you how to get rid of it in this guide.

Right now, a huge number of users from all over the world are trying to upgrade to iOS 9.3. Even strong Apple servers cannot resist such a serious influx of people who want to install new firmware, so many people experience errors when updating. In order to avoid any problems, it is strongly recommended to postpone the update for at least a few hours. After the Apple update servers start working normally, you will be able to install on your iPhone, iPad or iPod touch latest version of iOS.

During iPhone activation, you may encounter various errors, which are listed below:

• "Your iPhone could not be activated because the activation server is temporarily unavailable"
• "iPhone is not recognized and cannot be activated for service"
• "SIM card in this iPhone not supported"
• "iTunes cannot verify the device"

If you see one of these messages on your iPhone screen, try our tips - one of them will definitely help you deal with the problem situation.

Insert SIM card

Newly minted iPhone owners are often in such a hurry to get to know their device that they completely forget about the need to install a SIM card. In this case, it is not necessary to restart the smartphone - the activation process will continue immediately after installing the SIM card.

If a SIM card is inserted, then you need to make sure that it is working. Try using a different SIM card and try activation again.

Use a different Wi-Fi connection

A Wi-Fi connection that is blocking your smartphone from connecting to Apple servers may be one of the reasons why you cannot activate your iPhone. Use a different wireless connection and try again.

Try activating your iPhone with iTunes

Connect iPhone to computer, open latest iTunes version and try to activate your smartphone. It is best to resort to this method if you do not have the opportunity to connect to another Wi-Fi network.

Restart your iPhone

Problems with iPhone activation can be solved after a simple restart of the smartphone. Reboot your device and try to activate it again.

Restore iPhone via iTunes

In most cases, the first four tips allow you to solve the problem with activating the iPhone, however, if all else fails, it's time to connect the "heavy artillery". iPhone Recovery is done as follows: while holding and holding the Home button, connect the smartphone to the computer. The device will be recognized by iTunes in recovery mode, after which you will need to click the "Restore" button.

Today I found out (yes, yes, I'm a slowpoke in this case) that many users have a strange error 0xE8000013 after flashing the device to iOS 11.0.2. Let's take a closer look at the problem.

The essence of the problem

Users started flashing the device on iOS 11.0.2. After flashing, they get error 0xE8000013. Here is one of the comments to our site (the spelling and punctuation of the author are preserved):

dropped iPad settings Air was iOS 11.1. After activation failed. Tried other wifi networks, rebooted, restored to OS 11.02 showing this error (0xE8000013) failed to activate the iPad (this is on a Windows PC (the poppy hung in preparation for recovery and gave an error 2006)), iTunes on a MacBook cannot connect to the iPad. 5 hours killed with Apple support (zero sense). I tried everything, please help.

The error, by the way, is not new. A year ago, some iPhone 5S users were catching the same error on iOS 10.

Cause

One of the possible causes of error 0xE8000013 is not the native Touch ID on the phone. But not always. This is an iOS 11 bug.

Solution

• You need to plug the wire directly into the PC. That is, without USB usage hubs.
• Try another USB cable
• Disable everything USB devices from a computer other than a mouse and keyboard. Restart your computer and connect your iPhone to your computer.

The guaranteed solution was to rollback the system from iOS 11 to iOS 10, but the method no longer works since Apple stopped signing iOS 10.

The problem is actually massive and it's very good! Most likely, Apple will pay attention to the problem and will solve it in the near future. It makes no sense to bring a phone to the service, because I read a review from one such service that they brought several phones with this error and they don’t know what to do with them.

If you have any information, any solutions, or you have such an error, write comments. We'll figure out. For now, in order to avoid problems, I recommend not updating your phone to iOS 11.0.2.

P.S. ATTENTION . The comments are scammers. Now he acts under the name of Glory, but he can write under any other. DO NOT send your money to anyone! Nobody can solve your problem remotely. DO NOT share your APPLE ID and password with anyone.

Although it sounds strange, it is possible to remove the activation lock.

On YouTube, user EverythingApplePro shows how to do this trick on both the iphone 7 and iphone 8. In order for this solution to work, the phone must have the latest and clean version of iOS 11 and have 2-Step Verification enabled. To bypass iCloud activation lock, it is enough to enter the wrong code several times in a row, and then ... wait about an hour for the activation session to terminate.

Then you need to enter the same wrong code again (for example, all zeros), and it turns out that after several attempts, the phone takes us to the Touch ID setup screen, which means that, despite the wrong password, the smartphone is unlocked.

You can unlock any iPhone when active:

• two-step authentication,
• smartphone works on latest version operating system iOS 11.

How to Bypass Activation Lock on iPhone:

This is not the best news for Apple and the company needs to fix this error as soon as possible. This isn't the first time such bizarre feats have been discovered on Apple phones.

The company always responds very quickly to such errors. We hope that this will be the case this time as well. Jailbreaking iPhone on iOS11 does not require any programming knowledge or hardware hacking. Just enter the wrong code and be patient...