There is a problem with your PC and requires a reboot. Your PC has encountered a problem and needs to be rebooted. Check the integrity of system files

BSOD remained in its usual form on older operating systems. On Windows 10, this critical error is accompanied only by the message “Your PC has encountered an error and needs to be restarted.” This notification is followed by a fault code. Today we will talk about how to fix this problem using universal methods.

If this screen appeared for the first time when working with a PC or turning it on, then first we recommend waiting for the end of the procedure (progress as a percentage on the screen). Then the computer will restart again. If the problem is related to minor temporary glitches, then the device’s functionality will be restored.

After the text in Russian, a status code is indicated, which was usually used to identify the cause when a regular BSOD appeared on Windows 7 or an older version of the OS. You can rewrite it and use a search engine. Solutions to some of these errors can be found on our website.

So, a regular reboot did not help, and the blue screen still appears. If you can't even load operating system Because of this error, you need to enter safe mode. To do this, when turning on, press F8 and select the appropriate item.

If you select “Troubleshoot computer problems,” a recovery environment will open, where you can run a system rollback procedure, diagnostics, open command line and so on. Use this option if Safe Mode also fails at boot.

In normal mode, safe mode, and recovery environment, you can use the command line. Use it to scan file system. Run the utility as an administrator and enter the command sfc /scannow. Wait for the analysis to complete. Any problems found will be fixed automatically. After this, restart your PC, but in normal mode. If the blue screen is associated with problems on the system partition, then this procedure should correct the situation.

The next step is to remove the malware. Viruses in the form of files or programs can damage the operating system and personal data of the user. You may still have to restore Windows after their activities, but first you need to remove the threat. Therefore, first scan your entire computer using your standard antivirus. If you do not use security software, then install one of free programs (Kaspersky Free, 360 Total Security and the like).

Then you should scan your computer using a standalone utility to remove threats that your antivirus cannot detect. Dr.Web CureIt!, AdwCleaner and similar applications will help you eliminate remaining viruses from hard drive.

Don't forget to open Device Manager and check your hardware. The list of devices should not contain unidentified devices or positions with an exclamation point. Also disconnect all peripherals and try starting the PC again.

Reverting to a state using a checkpoint allows you to restore the system settings that were in place at the time of the last stable configuration of the computer. You can start this procedure through the control panel in the “Recovery” section. If the OS does not turn on, then use F8 and the “Troubleshoot your computer” section to open additional options and select the marked item:

All you have to do is select a control point by date and time, and then wait for the procedure to complete. The computer will restart automatically.

If all else fails, you should return to its original state. You can either delete all files or save personal data on your hard drive. Otherwise, the procedure is similar to a complete reinstallation. You can start the process through Windows, the recovery environment, or from a boot disk.

Video instruction

After watching the video instructions, you will receive all the necessary information on the topic of getting rid of Windows 10 blue screen.

Conclusion

So, we told you about effective methods BSOD fixes, which are available to every user. If the described options do not help, then you should contact a specialist for diagnostics. The error may be due to a faulty hard drive or RAM.

Hello.

Users call the blue screen an OS kernel error that suddenly appears (without warning and preventing documents from being saved) and forces the computer to reboot. Moreover, it can occur on both desktop PCs and laptops (and Windows 10 is no exception, although the system has become much more stable in this regard). For an example of an error, see the photo below.

I cannot help but note that such an error is “insidious”, because... It is not always easy to find its cause (in addition, it may arise during the OS boot stage and not allow you to fix it).

Be that as it may, in this post I will present several of the most typical causes of a blue screen, as well as ways to eliminate them. The note is intended for novice users.

And so, closer to the topic...

Your PC has encountered a problem and needs to be restarted / Example of a similar error

What causes a blue screen and what can be done

For an obvious reason (installation of a faulty driver, OS update, etc.)

By obvious, I mean the reason that led to the error immediately after your action (and you noticed it). For example, we installed a new program - a blue screen appeared ⇒ the reason is clear...👌 By the way, in more than half of the cases this happens (just not everyone pays attention to it).

It is worth noting that most often a blue screen occurs after connecting new equipment and installing a driver on it. This also includes regular driver updates and Windows OS.

Therefore, if after installing some program/driver a similar problem begins, simply remove this software, or replace it with a more reliable one. old version(roll back to the old driver). By the way, most often (according to my observations) the problem occurs when updating the video card driver, and when installing .

How to restore the system

The most reliable option to restore the OS after installing faulty software is to use restore point (they are created automatically, however, in different versions of the OS this option can be either turned on or off).

To start recovery (universal method):

1. press combination Win+R;
2. enter the command in the window that appears rstrui and click OK.

Next, the system restore function should start and a window with restore points will appear in front of you (note the dates they were created and after which programs were installed). In my case, there are three restore points (see screenshot below).

In general, if there are restore points, just roll back the system to one of them, and in most cases the problem will be resolved...

What to do if there is no restore point:

1. try to manually remove software that was recently installed;
2. if this does not work in normal mode, boot the system into and repeat the operation;
3. use the recommendations.

How to roll back to the old driver

1) First you need to open .

3) Then go to the tab "Driver" and click on the button.

For a non-obvious reason: the error occurred suddenly

When a blue screen appears suddenly and there is no clearly obvious reason, dealing with it is not always so easy...

To start, I recommend taking a photo (or writing down) the error code, problematic file, etc. (see my examples below). This error code(or a specific problematic file) - can very significantly narrow down the range of problems (and sometimes directly point to it).

VIDEO TDR FAILURE (photo of screen with error)

If you did not have time to photograph the error, then there is a special. a utility that allows you to view a dump in Windows and find all the latest blue screen errors.

Please note that on the same bsodstop.ru you can get not only probable cause, but also her decision. At least, I recommend starting to deal with the problem with this...

If the error code doesn't show anything, try a few steps.

If a blue screen prevents you from loading Windows

Note: i.e. it appears immediately when Windows starts loading (before the desktop appears).

This version of the blue screen is the most insidious, because... an unprepared user gets the feeling that “the system is dead” and nothing can be done...👀

What can I recommend:

1) After 2-3 unsuccessful downloads with critical errors appearing, in most cases a window appears asking you to restore the device. If the cause of the errors is related to some recently installed software, I recommend booting into safe mode and uninstalling it.

You can also try running System Restore from here (relevant if you have a restore point, more on that below).

To help!

How to enter safe mode || Windows 7÷10 -

2) If the recovery window does not appear, you can boot your PC/laptop using the installation flash drive (). Of course, it’s ideal if you already have it (or have a second PC on which you can quickly create it).

Note: to boot a PC/laptop from a flash drive, you need to use (Boot Menu)...

System Restore / Windows 10

Afterwards, a wizard should start that will help you roll back the system to a previous working state (if there are restore points).

You may also need to restore your OS boot records (link below to help).

Instructions!

Boot recovery Windows entries 10 -

How to properly reinstall the driver on a video card -

2) Check the game files with an antivirus, try reinstalling it. Change the graphic settings (turn off fog, fine particles, vertical sync, various filters, etc.).

Stress test (how equipment behaves under load)

A stress test allows you to find out the real operating frequency of the CPU and video card, their temperatures, check the stability of the system, and learn about all the weak points of the PC/laptop. Often, a stress test is the only way to get to the bottom of the reason for the unstable operation of the device.

You can perform a stress test in various programs and utilities (depending on what you are testing). I have instructions on my blog on how to perform a similar test in AIDA 64 - I recommend it!

Instructions!

How to perform a stress test of the processor and the system as a whole, whether it maintains frequencies, whether there is overheating (AIDA 64) -

As for the video card itself, for testing it, in addition to AIDA 64, we can recommend the OCCT and FurMark utilities (by the way, they will also help evaluate its real performance). For information on how to work with them, see the instructions, the link to which is below.

To help!

Video card stress test: checking for reliability and stability -

Testing RAM sticks

If a blue screen occurs spontaneously, regardless of the running and installed programs, some actions on the PC - it is possible that the reason for this is the RAM strips. And if the cause of critical errors is not clear, it is recommended to subject them to testing...

This can be done using Windows tools (click Win+R, and use the command mdsched) , and an independent utility (Memtest 86+). Of course, I would recommend using the second option...

Instructions!

RAM test: check random access memory for mistakes -

There are problems with memory / Memtest 86+ utility

By the way, I would also recommend cleaning the contacts of the strips with a rubber band and a brush (it would be a good idea to blow out the connectors on the motherboard). If you use several sticks, try starting the computer with one (it’s possible that one of the sticks (or slot) is causing the blue screen to appear...).

Reset BIOS settings

There are a number of settings in the BIOS that, if changed, may cause your computer to stop working stably. For example, one of the options is changing the drive operating mode (AHCI, IDE) or changing the boot priority.

It is worth noting that such parameters are not always changed manually - a change may occur due to a dead battery or a surge in the power supply circuits (in this case BIOS firmware may "disappear" (you will understand this immediately, because...The device will stop turning on altogether!) and it can only be restored in the service center on the programmer).

Additions on the topic are welcome...

A blue screen with the text PAGE_FAULT_IN_NONPAGED_AREA in Windows 10 occurs for a number of reasons. The tiny portable utility BlueScreenView from Nirsoft will help you determine the true source of the problem. It will extract information from a small dump, decrypt it and present it to the user in a readable form. Since there are many reasons for the problem, there will be several ways to get rid of it. But first of all, you should determine the exact reason for the latest messages on a blue background with the above text.

Sources of the problem

When a blue screen appears for the first time, you should familiarize yourself with the reason for its display, reboot and continue working. Even if the situation repeats, it is necessary to look for its source and take measures to eliminate it. Most often, the reasons for the appearance of PAGE FAULT IN NONPAGED AREA were noticed:

• installing drivers for new equipment or updating system software related to computer hardware components;
• installation of new software into the system, which adds its own drivers and services (emulators, virtual machines);
• a new antivirus or a conflict between an antivirus application and the built-in defender, the Windows 10 kernel or some driver/service.

Less common sources of blue screens, regardless of the error code, are:

• presence of damage in the RAM chips or oxidation of contacts;
• problems with the normal functioning of the power supply (perhaps one or more capacitors are functioning on the verge of collapse, not working at full capacity);
• The registry files, Windows 10 or the HDD sectors in which they are located are damaged.

The problem is often caused by system files (with the sys extension) win32k, applecharger, hal.dll and ntoskrnl.exe, as well as a Windows 10 Defender component called WDFILTER.sys.

Methods for getting rid of the error

Let's start with the simplest ones.

The uTorrent client has been detected as the culprit of the stop error PAGE FAULT IN NONPAGED AREA, try excluding it from the list of automatically downloaded utilities.

Open the Task Manager via Win→X and select the program on the “Startup” tab, then click on the “Disable” button located at the bottom right, then reboot and check if this gives a positive result.

1. When the blue screen does not even allow the operating system to boot, we start the computer in safe mode and remove this problematic software through the Programs and Features applet or third-party software.
2. If you have hal.dll or system files win32k or ntfs are in the list of problematic ones, try temporarily disabling the swap file through additional system parameters and then rebooting it.
3. The system files tcpip and tm in the list of problem files indicate that the specified network bridge is incorrect.

Let's go to " Network connections"or execute the command "ncpa.cpl" in the Win→R window.

Disable (or better yet, delete) third-party network bridges and reboot (in the second case.)

• If WDFILTER.sys is among the sources of the problem, Microsoft recommends installing all updates for Windows 10 that have been delayed, or enabling auto-update of the operating system if it has been deactivated.

Another unofficial option in this case is to disable Windows Defender using a convenient method.

• Disabling the fast launch of “ten” can rid your PC of problems when exiting sleep or hibernation mode.

It would be a good idea to wipe the RAM contacts and check system files and the hard drive for damage.

The screen of death on Windows 10 looks a little different than on previous versions operating systems. When it appears, a message appears: “Your PC has encountered a problem and needs to restart.” As a rule, in the lower left corner there is an additional QR code and the name of the error, which you can also use to navigate.

The appearance of this notification can be either isolated or regular. In some cases, the inscription appears even during the installation of the operating system, which would seem unlikely. A failure may occur if the computer was turned off in an emergency or there was a power surge. What should you do in this case? We will tell you how to correctly and quickly fix this BSoD.

“There’s a problem with your PC” error in Windows 10

If Windows 10 crashes during operation

In cases where you can log in, but crashes occur during work, you need to try simpler methods without the risk of losing important information. Typically, in such situations, the source of BSoD can be the following:

• equipment conflict;
• incorrect installation of drivers or their mismatch;
• banal OS build bugs;
• malware;
• problematic system updates;
• excessive number of temporary files and much more.

It is quite logical that to solve the problem it will be necessary to eliminate the possible causes, which means that the procedure will look something like this.

In addition, it is advisable to remember when the problem was first discovered. It is likely that the blue screen began to appear after installing or launching an application. In this case, you need to reinstall it, and if the error persists, contact the software manufacturer’s support.

If you have completed all the cleaning and restoration, but the problem remains, then you need to localize its source. To do this, I advise you to use a simple BlueScreenView utility. Here are visual instructions for using it and identifying the causes.

There is a hardware problem on your PC

If the steps above do not help, then most likely the problem is hardware. In most cases, users cannot start the operating system even in Safe Mode or reinstall the system. Often the causes of the problem are:

• poor contact on RAM slots, hard drive and video card;
• dust;
• damage to components;
• malfunction motherboard;
• drying out of thermal paste with subsequent overheating of processors, it is advisable to change such paste every six months to a year;
• power supply malfunction or short circuit;
• much more.

Keep in mind that before touching the components, it is advisable to perform tests using the following utilities: “Memtest86” or “HDD Regenerator”.

To run this software you need to create a bootable USB flash drive. If no errors were found as a result of checking, then the likelihood that the cause lies in the RAM or HDD is extremely low. Be sure to pay attention to the operation of the cooling system and the heating strength in the processor area.

We check the components as follows.

If Windows won't boot at all

All of the above reasons can also cause a “breakdown” of the operating system itself, after which it will not load at all, displaying “There is a problem on your PC and it needs to be restarted.” In this case, the best option would be:

1. Turn on the PC as soon as the loading icon appears - turn off the power, do this a second time. We launch it a third time, but do not interrupt anything. Diagnostics and preparation will begin, and then the recovery environment will open. Next, in the additional options, select “Return to original state” and follow the directions.
2. There in the parameters, you can use the installation Windows image 10 (on a flash drive or disk), through which the system is restored. This is the best option. There is a lot of information about this on the Internet - check it out.
3. Creating a “Windows resuscitator” on a flash drive. On such media you can download a large set of programs that will help identify and fix the BSoD error. Here detailed video instructions on creation and configuration.

Note!

This material describes the general procedure, since there are many reasons for the error. In the lower left corner of the screen there is a QR code, by scanning which you will immediately receive a link to the Microsoft website, where the cause and how to resolve it are described in detail. Also below is the specific name of the error - try it online and get Additional information by failure. For example, the CRITICAL_PROCESS_DIED indicator appears when drivers are broken. And, of course, if you cannot fix the problem in Windows 10 yourself, then you should contact a specialist to diagnose and repair your PC.

If you install a driver in Windows, which for some reason (lack of compatibility with the operating system version, conflicts with another software etc.) refuses to function properly, the system will usually end unexpectedly with a critical STOP error (aka “blue screen of death” or simply BSOD).

Today we will look at one of the ways to resolve the error DRIVER_IRQL_NOT_LESS_OR_EQUAL, when this occurs, the following message appears on the display:

Your PC has encountered a problem and needs to restart.

If you wish, you can search the Internet for information on this error code: DRIVER_IRQL_NOT_LESS_OR_EQUAL (epfwwfp.sys).

The epfwwfp.sys value in the message indicates the name of the driver that caused this error. Knowing the name of the faulty driver, you can simply remove it (and, if available, install more new version), and then the problem will be solved. Here's how to do it:

1. Boot into Wednesday Windows recovery. To do this, click Restart by pressing and holding the Shift key. If an error occurs during the loading stage of the operating system, then get into the recovery environment Can by using installation disk or using .

2. Once in the recovery environment, click Diagnostics > Advanced Options > Command Line. This will start the command line preparation.

3. Select the administrator account and enter the password account.

The next step is to determine the letter of the partition on which the system is installed. This is important because the letter labels of the disk partitions in the boot environment are different from those used in the running system.

4. So, in the command prompt window, type the command notepad and press Enter. Once Notepad opens, go to File -> Save As. Specify “This PC” as the save directory. In Explorer you will see the drives and their assigned letters. Most likely, the reserved area will be marked with the letter C, and the partition with the system will be marked with the letter D, which is usually assigned to the user partition. In our case, everything is exactly like this - the operating system is installed on a partition that was assigned the letter D in the boot environment.

5. Now go back to the Command Prompt by closing Explorer and Notepad. Type the following command and press Enter:

DEL /F /S /Q /A "D:\Windows\System32\drivers\ < NAME DRIVER> "

Don't forget to replace D: with the letter of your system partition, and instead<НАЗВАНИЕ ДРАЙВЕРА>enter the name of the faulty driver (for example, epfwwfp.sys).

6. Close the command prompt and boot into the operating system.

Now that the problematic driver has been removed, the Blue Screen of Death should no longer occur. Next you need to install the updated version of the driver, but to do this you will have to learn more about it detailed information.

7. Visit the online driver directory, created by users and Microsoft experts. On the catalog page, find the name of the faulty driver. In our case, the cause of the error was the epfwwfp.sys driver, which is required for ESET Personal Firewall to work.

You need to do the following: having found out the name of the program/device whose driver was causing the problem, go to the website of the corresponding manufacturer/developer and download and install a newer version of the driver/program, if available.

Have a great day!